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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Hardwick

March 13, 2025

5  out of  5
rating by Justin Hardwick
"Dan has been more then helpful and fast with any and all questions and changes. Been with them for 5+years. Always great service and personalized service"
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S Boland

March 6, 2025

5  out of  5
rating by S Boland
"I called to have some information emailed to me... Sam: Hello, this is Sam, thank you for calling...(the regular shpeel, you know) Me: Hi Sam, may I... (gave her my request) Sam: Sure, for the vehicles and the trailer? Me: You already know who this is? You didn't ask me for anything! (Insert shocked look on my face) Sam: I have you on caller ID. Me: Oh, wow! Sam: Hehe Me: Hehe... you are so sweet and helpful. (She was still training and was quick to figure it out.) I told I was impressed and was going to write her a review. She chuckled and said "thank you". So, here's my review of Sam at the Tim Harvey branch of State Farm in Battle Creek. She was sweet, professional, and fast. Thank you!"
We responded:
"Thanks, what a great boost for our new hire! Thanks so much for investing in our team so they are motivated to serve our customers better-you rock! We are going high tech, but rather than using it to be impersonal, we’re finding ways to make it MORE personal. We look forward to reviewing everything at your next renewal, look for our call, thanks again, and thanks for being a positive person, we need more of that in the world!"
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AubzDoodles 1

March 4, 2025

5  out of  5
rating by AubzDoodles 1
"Dan was absolutely amazing every step of the way. Super helpful and didn’t make it complicated or difficult. Thank you!"
We responded:
"Awesome, that's our goal! Thanks so much for choosing us, we'll stay in touch!"
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Deshawn

March 4, 2025

5  out of  5
rating by Deshawn
"Chris C at State Farm I highly recommend great communication and very patient Works to get you the best insurance rates possible five star service thank you"
We responded:
"Thanks, Deshawn, so glad you had a great experience, and we appreciate you sharing it! Thanks for being the best part of our office, take care!"
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Nicole Good

February 21, 2025

5  out of  5
rating by Nicole Good
"Dan was excellent. He helped me get insurce on both of my vehicles and at the lowest price possible everyone else wanted Hundreds of dollars. Dan spent almost an hour helping me get the best price for me and my family. He's very easy to work with and cares."
We responded:
"Thanks, Nicole, appreciate you and the review!"
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Josh Standish

February 20, 2025

5  out of  5
rating by Josh Standish
"Saves me 250$ per month with better coverage"
We responded:
"Wow, Josh, that’s fantastic! I’m glad we could customize your coverage and save you money! We’ll reach out and stay up on your insurance as your life changes-we appreciate you!"
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Shauna Kinney

February 18, 2025

5  out of  5
rating by Shauna Kinney
"Dan did an awesome job!"
We responded:
"Thanks for the review and feedback, Shauna, and thanks for being our customer!"
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Alexis Marble

February 4, 2025

5  out of  5
rating by Alexis Marble
"Did a good job helping lower my rates and helped with any questions I had, really polite"
We responded:
"Thanks, Alexis, we strive to treat our customers like we do our own family. Welcome! We'll stay in touch! "
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Daniel

February 2, 2025

5  out of  5
rating by Daniel
"★★★★★ Dan Leslie at State Farm is awesome! He made the whole process super easy, took the time to find the best policy for me, and ended up saving me a ton of money. Great customer service, super helpful, and just a really solid guy to work with. Highly recommend!"
We responded:
"Thanks, Daniel, welcome aboard! So happy Dan could talk you through your policy options and find a great fit for you that saved you money! We'll be in touch!"
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Jennifer Hanna

January 27, 2025

5  out of  5
rating by Jennifer Hanna
"Thanks to Dan for making the transition to State Farm simple and seamless."
We responded:
"Thanks, Jennifer! Welcome aboard, I’m glad to hear your switch was easy-that’s one of our goals. We’ll stay in touch, don’t keep us a secret!"
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Ashley R

January 22, 2025

5  out of  5
rating by Ashley R
"Worked with Dan on renters and car insurance. Great communication and worked hard to get me the best deals and coverages."
We responded:
"AWESOME! Dan is a master bundler and makes sure he covers all the options. We’ll reach out at each renewal to see if anything has changed in your life that affects your renters and car insurance. We look forward to growing with you!"
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jeremy hoke

January 17, 2025

5  out of  5
rating by jeremy hoke
"Tim is an awesome agent who has never failed to go above and beyond to get me the best deal for any of my vehicles. I have had him as my agent for many years now. He treats me like family and I plan to have him as my agent for many years to come."
We responded:
"Thanks, Jeremy, so glad everything worked out well for you all on your auto insurance! We appreciate you and your great feedback, we'll stay in touch, look forward to reviewing with you in the future!"
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Deanna Hopkins

January 17, 2025

5  out of  5
rating by Deanna Hopkins
"Dan was awesome to work with! He was very helpful when switching insurance for home and vehicle."
We responded:
"Hi, Deanna, so glad Dan could walk you through our process for purchasing home insurance and auto insurance! Welcome aboard, we are thrilled to have you, we'll stay in touch!"
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Jessica StClair

January 16, 2025

5  out of  5
rating by Jessica StClair
"Very fast and friendly service, would recommend using Dan Leslie was very helpful in walking me through the whole process."
We responded:
"Thanks, Jessica! I’m glad you loved our process, we’ll check in a few times a year to keep up with your life, have a great weekend!"
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2MOXROW

December 27, 2024

5  out of  5
rating by 2MOXROW
"I had great customer service for this State Farm I was on the phone with Dan and he helped me get a affordable insurance quote! Definitely recommended this state farm"
We responded:
"Thanks a ton, we’re passionate about our process so you know exactly what you are getting. Thanks for trusting us with your insurance needs!"
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Blue Bubbles

December 27, 2024

5  out of  5
rating by Blue Bubbles
"Dan was super helpful and amazing with helping me with my auto insurance!"
We responded:
"So great to hear, thanks for taking the time to let us know about your auto insurance experience. So happy we could help!"
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Van

December 13, 2024

5  out of  5
rating by Van
"Dan was incredibly helpful with my auto insurance quote and showed great patience throughout the process. He took the time to explain everything clearly, ensuring I understood all the details before making a decision. He made the entire experience smooth and stress-free, answering all my questions and addressing my concerns with care and professionalism. I truly felt like he had my best interests in mind, which made a big difference. I couldn’t have asked for a better experience! Thank you so much for your help!"
We responded:
"Way to go, Dan! Van, thanks for the feedback. I’m very particular about our insurance quote process, and it sounds like Dan executed flawlessly. Ask him about his X-man jersey next time you see him. Welcome aboard, our team is here to serve you!"
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Chey C

December 13, 2024

5  out of  5
rating by Chey C
"Dan was very helpful with Setting up a new Policy! Saved us lots of money and even helped us cancel our old policy!"
We responded:
"Thanks, Chey! I know the thought of switching is a little tough of first, so happy to hear it was a good experience! Our team looks forward to serving you, welcome aboard!"
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christina marie

December 12, 2024

5  out of  5
rating by christina marie
"I had a wonderful experience working with Dan to set up my bundled plan. He was very pleasant to work with and made everything very simple for me. Highly recommend!!"
We responded:
"Thanks for the kind words, Christina, bundling insurance is the way to go, I’m thrilled you chose us! Our team will stay in touch and we’re here to serve you!"
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jacob nickoloff

December 9, 2024

5  out of  5
rating by jacob nickoloff
"Tayler was awesome to work with. Bought a new vehicle and she made it cheaper than the older one! I highly recommend to all!!!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks, Jacob! We love to help people have just the right coverages, glad to hear you were happy with the process! We’re here for you! "
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Nequia Webbs

December 5, 2024

5  out of  5
rating by Nequia Webbs
"I would love to give Dan a shoutout he was a big help for me today. He made sure I understood everything. He didn’t just throw me a big price he actually took his time."
We responded:
"That’s great, Nequia! Our process is a little slower than our competitors, but we love helping our customers understand their car insurance options so they can find a personal price plan that fits them. Welcome aboard, we’ll be in touch!"
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Hannah Rose

December 5, 2024

5  out of  5
rating by Hannah Rose
"Spoke with Dan today, he was super helpful and patient with us and was willing to explain everything we needed to know."
We responded:
"That’s how we do it, Hannah, glad you enjoyed our process, welcome aboard!"
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Opinion Maximus

December 4, 2024

1  out of  5
rating by Opinion Maximus
"WOW, let’s start by saying whoever Chris is he should’ve been fired YESTERDAY, I called and got motorcycle insurance mid October and talked to a woman (don’t remember the name but very knowledgeable , pleasant experience) and I told her I wanted my insurance taken out the 20th of every month. A week goes by and I get a random text from somebody saying that they needed more knowledge about an accident (that wasn’t my fault) I had 2 years prior. I told them what the needed to know and they were going to pass it on (to the underwriter I believe not 100 sure), a week later I get a letter saying my insurance has been cancelled, so I call and talk to Chris and he assures me that I still have insurance and that it’s the underwriter’s (?) fault and he would get back to me later in the week (never did). I then get a bill saying that my insurance is due (I believe) Nov. 8 even though I said I wanted my billing date to be the 20th so I call Chris again and he said don’t worry it’s billing’s fault. A week later I get a refund check for the amount of insurance that I didn’t use because I was cancelled so I call Chris AGAIN and he said it was something to do with billing and software that I still had insurance. I told him he had the week to call me back and figure it out (never called back). 10 working days later after that call and not hearing anything back I went to the business at noon and the office was closed until 2:45 that day so I called about 3 hours later and talked to Chris AGAIN and told him that my payment didn’t come out on the 20th of Nov and he said don’t worry it’s billing and you still have insurance. After that I never made contact again. It’s now Dec 4th still no payment still no contact. Just unbelievably awful run branch, take your business elsewhere."
We responded:
"Paul, thanks for taking the time to talk through your concerns on the phone. Take care!"
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Anika Settler

December 3, 2024

5  out of  5
rating by Anika Settler
"Tayler at this office was so helpful and went above and beyond to help me find the best quote!! Tayler helped me get the lowest rate possible and helped me save so much money on a renters/auto policy! I highly recommend. Ask for Tayler!!"
We responded:
"So glad to hear! Bundling auto insurance and renters insurance is the way to go! We look forward to reviewing your situation a few times a year and updating as your life changes. Have a great rest of the week!"
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Nicole Marwood

November 27, 2024

5  out of  5
rating by Nicole Marwood
"I worked with Dan today. He was able to get my winter truck on the road. Two thumbs up!"
We responded:
"Thanks, Nichole, we appreciate you taking the time to review your insurance policies. We love having you as a customer!"